> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-text-agents.md). # AI Text Agents - [Create your first Text Agent in Dapta](https://docs.dapta.ai/ai-text-agents/create-your-first-text-agent-in-dapta.md): Name your agent, pick a purpose preset or write your own instructions, add Company Context, and test it live before publishing your first text agent. - [Setting Up your Text Agent](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent.md) - [Text Agent Settings Overview](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/text-agent-settings-overview.md): See what each text agent setting controls, Language, Identity Name, Purpose, Model and Temperature, and why editing the prompt actually changes behavior. - [Conversation behavior](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/conversation-behavior.md): Set your Text Agent's inactivity timeout, reply delay, split replies and WhatsApp typing indicator. Check follow-up timing before publishing changes. - [Text Agent Actions](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/text-agent-actions.md): Create API actions that call another webhook, or Agent Transfer actions that hand a conversation to a team of human agents inside Dapta. - [Brains for Text Agents](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/brains-for-text-agents.md): Create a Brain from the Settings tab, add up to 25 sources, web pages, files, or text, and track it through Pending, In Process, and Completed states. - [Playground: Testing your Text AI Agents](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/playground-testing-your-text-ai-agents.md): Save a Text Agent draft, test it in Playground with a fresh conversation, and publish only after checking its responses and actions. - [Post-Conversation Analysis](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/post-conversation-analysis.md): Automatically extract structured data from every conversation and send results to external systems via webhook when a conversation ends. - [CRM Pipeline Sync](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/crm-pipeline-sync.md): Automatically move contacts to the right stage in your CRM pipeline after every conversation. Connect GoHighLevel or HubSpot, choose eligible stages, and let the agent handle the rest. - [Follow-ups](https://docs.dapta.ai/ai-text-agents/setting-up-your-text-agent/follow-ups.md): Automatically re-engage users who go silent mid-conversation by sending scheduled follow-up messages after periods of inactivity. - [Channels and templates](https://docs.dapta.ai/ai-text-agents/channels.md): Connect a Text Agent to WhatsApp or a website, and manage the approved templates used for proactive messaging. - [Connect your Agent with WhatsApp](https://docs.dapta.ai/ai-text-agents/channels/connect-your-agent-with-whatsapp.md): Connect the right WhatsApp line, assign a Text Agent, and verify that customers can receive replies. - [WhatsApp message templates](https://docs.dapta.ai/ai-text-agents/channels/message-templates.md): Create, import, register, and send WhatsApp templates for the correct provider and sending account. - [Widget: Embed your Text Agent on a Website](https://docs.dapta.ai/ai-text-agents/channels/widget-embed-your-text-agent-on-a-website.md): Embed and customize the Dapta Widget, verify a real website conversation, and investigate delayed responses. - [US SMS Compliance (A2P 10DLC)](https://docs.dapta.ai/ai-text-agents/channels/us-sms-compliance-a2p-10dlc.md): Register your business, brand, and messaging sequence so your US phone numbers can legally send SMS through Dapta. A step-by-step guide to the A2P 10DLC compliance wizard. - [Inbox](https://docs.dapta.ai/ai-text-agents/inbox.md): Use Inbox to find conversations, respond as a human, and return an open conversation to the AI agent. - [Operate conversations](https://docs.dapta.ai/ai-text-agents/inbox/inbox.md): Find, assign, answer, release, and close Text Agent conversations in Inbox. - [Sequences](https://docs.dapta.ai/ai-text-agents/campaigns.md): Start WhatsApp conversations with approved templates and monitor their replies, delivery, and optional call fallback. - [Create a sequence](https://docs.dapta.ai/ai-text-agents/campaigns/create-a-campaign.md): Create a WhatsApp sequence with an approved template, a sending schedule, and mapped contacts. - [Managing your sequence](https://docs.dapta.ai/ai-text-agents/campaigns/managing-your-campaign.md): Monitor sequence status, edit schedules, pause sending, and investigate recipient outcomes. - [Importing contacts](https://docs.dapta.ai/ai-text-agents/campaigns/importing-contacts.md): Format and map contacts, interpret partial imports, and understand duplicate handling in Text Sequences. - [Message Logic & Limits](https://docs.dapta.ai/ai-text-agents/campaigns/message-logic-and-limits.md): Understand Sequence schedules, waiting states, suppression, automatic retries, and provider limits. - [Call fallback](https://docs.dapta.ai/ai-text-agents/campaigns/call-fallback.md): Configure an automatic voice follow-up for unanswered WhatsApp outreach and understand manual retry risks. - [Analytics, logs, and exports](https://docs.dapta.ai/ai-text-agents/analytics-and-logs.md): Use Text Agent metrics, chat history, AI-message counts, and exports without confusing delivery, engagement, or retention. --- # Agent Instructions This documentation is published with GitBook. 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