> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-text-agents/campaigns.md).

# Sequences

Start WhatsApp conversations with approved templates and monitor their replies, delivery, and optional call fallback.

Sequences initiate WhatsApp outreach to contacts you are permitted to message. Customer replies enter the conversation workflow of the assigned Text Agent; human handover and agent settings still apply.

Use a connected WhatsApp line and an [approved template for its sending account](/ai-text-agents/channels/message-templates.md). Regular SMS is not supported by this Text Sequence workflow. A sequence may have an end date or remain open-ended while waiting for new contacts.

Use sequences for relevant reminders, invitations, and follow-up. Reaching out to an inactive customer is a business use case, not a promise that re-importing a recipient resets their sequence state.

{% content-ref url="/pages/Ayz3ASh8k4aWF2GmoE9O" %}
[Create a sequence](/ai-text-agents/campaigns/create-a-campaign.md)
{% endcontent-ref %}

{% content-ref url="/pages/uRpzLaOCmIdzifXeO9xO" %}
[Managing your sequence](/ai-text-agents/campaigns/managing-your-campaign.md)
{% endcontent-ref %}

{% content-ref url="/pages/4oiyZkkE9rKFGkEdzUXA" %}
[Importing contacts](/ai-text-agents/campaigns/importing-contacts.md)
{% endcontent-ref %}

{% content-ref url="/pages/JUWraCSo2Y3Ewbn3zsPX" %}
[Message Logic & Limits](/ai-text-agents/campaigns/message-logic-and-limits.md)
{% endcontent-ref %}

{% content-ref url="/pages/3IUmiIqvNy2PCTCUH36g" %}
[Call fallback](/ai-text-agents/campaigns/call-fallback.md)
{% endcontent-ref %}


---

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