⚙️Managing your campaign

View and edit your campaign settings, monitor delivery and conversations for each contact, and control campaign execution with start, pause, resume, and cancel actions.

Campaign List

The Campaigns page shows all campaigns in your workspace with their name, start date, end date, and current status.

• Use the Search campaigns bar to filter by name.

• Click Order to sort by any column.

• Click any row to open the campaign detail page.

Row actions

Click the ⋮ icon at the end of any row to access quick actions:

Action	Description
Edit	Re-open the creation wizard to change any setting.
Pause	Pause an active campaign. Dispatch stops immediately.
Duplicate	Create a copy of the campaign with the same settings.

---

Campaign Detail Page

Click a campaign row to open its detail page. The page header shows the campaign name, its current status badge, and an activation toggle.

The detail page has two tabs: Settings and Conversations.

---

Settings Tab

The Settings tab lets you view and edit all campaign configuration.

Create your campaign section:

• Campaign Name — editable at any time.

• Campaign Objective — optional internal description (up to 500 characters).

• Channel — the WhatsApp number sending messages.

• Template — the approved WhatsApp template being used.

Schedule your campaign section:

• Start date / End date — campaign date boundaries.

• Contact days — Every day, Weekdays, or Custom.

• Time zone — all send windows are evaluated in this zone.

• Time slots per day — the hours during which messages can be dispatched.

A Campaign summary at the bottom of the form confirms the schedule in plain language before you save.

Click Save changes to apply any edits.

---

Conversations Tab

The Conversations tab shows every contact in the campaign alongside their delivery status and inbox conversation.

Column	Description
Phone number	The recipient's phone number.
From number	The WhatsApp channel number that sent the message.
Contact	Contact name from your file.
Delivery	Whether the template message was sent successfully.
Conversation	Status of the inbox conversation started by a reply.
Last message	Timestamp of the most recent message in the conversation.
Last message preview	A preview of the last message content.

Use the Search by phone number bar to find a specific contact. Click any row to open the linked conversation in the inbox.

---

Campaign Controls

Activation toggle

The toggle in the page header enables or disables the campaign. When the campaign is active and within a scheduled window, dispatch runs automatically.

Status badge

The status badge next to the campaign name shows the current lifecycle state. See Message Logic & Limits for a full description of each status.

Status	What it means
Waiting for schedule	Campaign is configured but the start date has not arrived yet.
Running	Actively dispatching messages to contacts.
Waiting — Schedule	Outside send windows; resumes automatically at the next window.
Waiting — Tier	Daily Meta messaging limit reached; resumes when limit resets.
Paused	Manually paused. Click Resume to continue.
Completed	All contacts processed or end date reached.
Cancelled	Manually cancelled. Remaining contacts will not receive messages.

Waiting — Tier is a normal operating state. Your campaign resumes automatically once your WhatsApp account's 24-hour dispatch window resets with Meta.