Channels

Connect your Text Agent to messaging platforms like WhatsApp and embed it on your website with the Dapta Widget.

Channels let you deploy your Text Agent to the platforms where your customers communicate. Once connected, your agent will handle conversations automatically using the instructions and knowledge you've configured.

You can access channels in two ways:

• From the sidebar — Expand Text Agents in the left sidebar and click Channels. This opens a centralized view where you can manage all your WhatsApp lines and widget connections across agents.

• From inside an agent — Open any Text Agent and navigate to the Channels tab at the top of the page.

Available Channels

💬Connect your Agent with WhatsAppWidget: Embed your Text Agent on a Website