> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-text-agents/channels.md).

# Channels and templates

Connect a Text Agent to WhatsApp or a website, and manage the approved templates used for proactive messaging.

Open **Text Agents → Channels** for workspace connections, or the **Channels** tab inside an agent. Start with the channel, confirm assignment and delivery, then configure templates if you need to initiate WhatsApp conversations.

{% content-ref url="/pages/anfdTczN1uZyNz5LkS0L" %}
[Connect your Agent with WhatsApp](/ai-text-agents/channels/connect-your-agent-with-whatsapp.md)
{% endcontent-ref %}

{% content-ref url="/pages/LT6vPXywEfXjmz1MwdWI" %}
[WhatsApp message templates](/ai-text-agents/channels/message-templates.md)
{% endcontent-ref %}

{% content-ref url="/pages/NiShBdKnxaN2f4JCSTnQ" %}
[Widget: Embed your Text Agent on a Website](/ai-text-agents/channels/widget-embed-your-text-agent-on-a-website.md)
{% endcontent-ref %}

{% content-ref url="/pages/ky5As4kb0mqe2ntobRox" %}
[US SMS Compliance (A2P 10DLC)](/ai-text-agents/channels/us-sms-compliance-a2p-10dlc.md)
{% endcontent-ref %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.dapta.ai/ai-text-agents/channels.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
