Manage all your text agent conversations in one place with the Dapta Inbox.
The Inbox is your central hub for managing all conversations happening across your text agent channels. Whether your customers are chatting through the website widget, WhatsApp, or the API, every conversation appears here.
From the Inbox you can:
View and search all conversations in real time
Filter by channel, assignment, or status
Assign conversations to team members
Jump into a conversation and respond directly
Close resolved conversations
Inbox is currently in Beta. The feature is fully functional, but the interface and capabilities may evolve based on user feedback.