> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-text-agents/inbox.md).

# Inbox

The Inbox is your central hub for managing all conversations happening across your text agent channels. Whether your customers are chatting through the website widget, WhatsApp, or the API, every conversation appears here.

From the Inbox you can:

* View and search all conversations in real time
* Filter by channel, assignment, or status
* Assign conversations to team members
* Jump into a conversation and respond directly
* Close resolved conversations

{% hint style="info" %}
Inbox is currently in **Beta**. The feature is fully functional, but the interface and capabilities may evolve based on user feedback.
{% endhint %}

{% content-ref url="/pages/xBOyEdClnG17AepnXAVj" %}
[Inbox](/ai-text-agents/inbox/inbox.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.dapta.ai/ai-text-agents/inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.