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Voice Agents make and answer phone calls for you. What they do, what you need to run one, and where to go for each part of the setup.

A Voice Agent is an AI that talks on the phone — it calls your leads, answers your inbound line, books appointments, qualifies, transfers to a person when it should, and writes down what happened.

It runs on a real phone number, speaks in the language and tone you give it, works from your own company information, and can reach into your systems mid-call.

What you need to run one

An agent	Its purpose, instructions, voice and behaviour
A phone number	Bought in Dapta, verified from your own line, or your own SIP trunk
Something to say	Your company context, and a Brain if it needs to know your catalogue or policies
A way to measure it	Metrics, transcripts, and the variables the agent captures on every call

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Start here

Create your first Voice AgentConfigure your agent

Give it a phone line

Buying Phone Numbers through DaptaConnecting your telephony (SIP trunk) to Dapta

Let it do things

Agent actions

Call a list

Sequences

See how it went

Voice Agent MetricsExtracting Information from your Calls

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What people build with them

• Outbound qualification — call a list, ask the questions your sales team would, pass on only the ones worth a human's time.

• Inbound reception — answer every call, at any hour, and book or route it.

• Appointment booking and reminders — fill the calendar and cut no-shows.

• Follow-up at scale — reach hundreds of contacts without hiring for it.

Voice Agent Use Case: Calling & Logging HubSpot Leads