> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-voice-agents/analyze-your-calls/giving-feedback-on-calls.md). # Giving Feedback on Calls 🗣️ You can provide feedback on any call to help improve our AI and support {% embed url="" %} 📍 Where to Start Head to **⚙️ Advanced Settings** and select the **📞 Call Log** tab. #### 🪄 How It Works: 1. 📋 From the call list, click on any call you’d like to review.

2. 🎧 You’ll be taken to the **Call Analysis** page where you can listen to the recording and read the transcript.

3. 👍 👎 Select either **thumbs up** or **thumbs down** depending on how the call went. \ ![](https://3835013762-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCy5rSNtQmtqYCGzJlNEB%2Fuploads%2Fgit-blob-39e0935edeb870acaeb213c1bee1626f26c7067e%2FScreenshot%202025-06-18%20at%2012.49.41%E2%80%AFPM.png?alt=media) 4. 📝 A modal will appear asking for a quick comment—tell us what worked or what could be better. \ ![](https://3835013762-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCy5rSNtQmtqYCGzJlNEB%2Fuploads%2Fgit-blob-9b02fec2ed45defeb915b2c757d6c5d0851dbfb4%2FScreenshot%202025-06-18%20at%2012.50.00%E2%80%AFPM.png?alt=media)\ \ 5\. 💬 You can also go to the **Comments** tab on the top right to leave additional or more detailed feedback.\ \ ![](https://3835013762-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCy5rSNtQmtqYCGzJlNEB%2Fuploads%2Fgit-blob-2303a73059478bef763936982496224c2d9c3078%2FScreenshot%202025-06-18%20at%201.02.29%E2%80%AFPM.png?alt=media)\ \ 6\. 🔔 Mention the Dapta team by typing `@Dapta` or use `@` to select a specific team member. It’s a quick way to notify someone directly, loop in your team, or flag a call for review.\ \ ![](https://3835013762-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCy5rSNtQmtqYCGzJlNEB%2Fuploads%2Fgit-blob-8bc9aa26799f6c2a6cbafab63daff0c2cdb273ea%2FScreenshot%202025-06-18%20at%202.28.04%E2%80%AFPM.png?alt=media)
💡 **Why it matters:** Your feedback helps us train the AI to get smarter and more accurate over time. Every comment helps improve future calls. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.dapta.ai/ai-voice-agents/analyze-your-calls/giving-feedback-on-calls.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.