Configure Conversation – Boosted Keywords 🔡

Automatic transcription systems often struggle with:

• Specific, uncommon words or terms from a particular domain

• Technical terminology from specialized fields (medicine, law, engineering, etc.)

To address this, Dapta provides the “Boosted Keywords” functionality, which allows you to:

• Customize the system’s vocabulary according to specific needs

• Improve accuracy in your agent’s specialized domains

You can include up to 100 words, separated by commas ",".

This way, you can provide lists of specific terms to improve transcription accuracy for your particular use cases.