Inbound Calls and How to Activate Them

Learn how to activate inbound calls with Dapta and receive customer calls directly through an AI Agent.

What is an Inbound Line and How Does It Work?

An inbound line allows you to receive incoming calls through a phone number activated via Dapta.

This means your customers can call you directly and be attended by an AI Agent or redirected according to the configuration you choose.

To activate this feature, Dapta handles the purchase of the phone number, which involves an additional monthly credit cost.

Associated Costs

Country	Cost (USD)	Credits
US	$4	4.000
Canada	$4	4.000
Colombia	$28	28.000
Mexico	$13	13.000
Peru	$270	270.000
Argentina	$16	16.000
Brazil	$9	9.000
Chile	$14	14.000
Panama	$16	16.000

Validation and Activation Process

1. Send your request to [email protected] or to the tech person supporting you with the implementation.