> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/ai-voice-agents/inbound-calls-and-how-to-activate-them.md).

# Inbound Calls and How to Activate Them

### What is an Inbound Line and How Does It Work?

An inbound line allows you to receive incoming calls through a phone number activated via Dapta.

This means your customers can call you directly and be attended by an AI Agent or redirected according to the configuration you choose.

To activate this feature, Dapta handles the purchase of the phone number, which involves an additional monthly credit cost.

### Associated Costs

|  Country  | Cost (USD) | Credits |
| :-------: | :--------: | :-----: |
|     US    |     $4     |  4.000  |
|   Canada  |     $4     |  4.000  |
|  Colombia |     $28    |  28.000 |
|   Mexico  |     $13    |  13.000 |
|    Peru   |    $270    | 270.000 |
| Argentina |     $16    |  16.000 |
|   Brazil  |     $9     |  9.000  |
|   Chile   |     $14    |  14.000 |
|   Panama  |     $16    |  16.000 |

### Validation and Activation Process

1. Send your request to <support@daptatech.com> or to the tech person supporting you with the implementation.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.dapta.ai/ai-voice-agents/inbound-calls-and-how-to-activate-them.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.