# Inbound Calls and How to Activate Them

### What is an Inbound Line and How Does It Work?

An inbound line allows you to receive incoming calls through a phone number activated via Dapta.

This means your customers can call you directly and be attended by an AI Agent or redirected according to the configuration you choose.

To activate this feature, Dapta handles the purchase of the phone number, which involves an additional monthly credit cost.

### Associated Costs

|  Country  | Cost (USD) | Credits |
| :-------: | :--------: | :-----: |
|     US    |     $4     |  4.000  |
|   Canada  |     $4     |  4.000  |
|  Colombia |     $28    |  28.000 |
|   Mexico  |     $13    |  13.000 |
|    Peru   |    $270    | 270.000 |
| Argentina |     $16    |  16.000 |
|   Brazil  |     $9     |  9.000  |
|   Chile   |     $14    |  14.000 |
|   Panama  |     $16    |  16.000 |

### Validation and Activation Process

1. Send your request to <support@daptatech.com> or to the tech person supporting you with the implementation.