Phone numbers & telephony

Every way to give a Voice Agent a phone line — buy one in Dapta, verify a number you own, add a test number, or connect your own telephony.

An agent cannot call or be called until it has a number. There are four routes, and which one you pick depends on whether you want Dapta to handle the telephony or you already have a carrier.

Route	Use it when
Buy a number in Dapta	You want a working line in minutes and no carrier relationship to manage
Verify a number you own	You already have a business number and want outbound calls to show it
Add a test number	You are still building and want to call yourself
Connect your own SIP trunk	You have a carrier, a contract or compliance requirements of your own

Once a number is attached, decide what happens when someone calls in — an agent can answer inbound calls on the same line it uses for outbound.

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Get a number

Buying Phone Numbers through DaptaVerifying an Existing Phone Number for Outbound CallsHow to add a Phone Number for Testing in Dapta

Bring your own telephony

Connecting your telephony (SIP trunk) to Dapta

Answer incoming calls

Inbound Calls and How to Activate Them