Inbound Calls and How to Activate Them
An inbound line lets customers reach an AI Agent through a Dapta-activated number; US numbers are bought directly, other countries through Support.
What is an Inbound Line and How Does It Work?
An inbound line allows you to receive incoming calls through a phone number activated via Dapta.
This means your customers can call you directly and be attended by an AI Agent or redirected according to the configuration you choose.
To activate this feature, Dapta handles the purchase of the phone number, which involves an additional monthly credit cost.
Associated Costs
US numbers are bought directly in Voice Agents → Phone Numbers and show their monthly price in credits before you confirm. Numbers in other countries are set up by Support and quoted in credits. Every current rate is on the credits page:
Billing and creditsValidation and Activation Process
Send your request to support@daptatech.com or to the tech person supporting you with the implementation.
Last updated