In this section, weβll walk you through creating your company context.
Inside the voice agent, under the Context tab, youβll find three fields:
Company Name: (Required)
Drop in the official name of the organization you represent.
Website URL: (Optional)
Your companyβs website address. If you have one, you can place it and click the button"Generate Context",
with this our Artificial Intelligence can create the context for you.
Company Description: (Required)
If you entered a URL, our AI will automatically add your company's context here.
If you don't have a URL, you can enter it yourself:
Add a description of your organization here. This is key for giving the voice agent the right context so it can respond optimally (help it help you!).