❓FAQ
Short answers to the questions people ask most about Dapta Forms: pricing, accounts, editing a live form, custom domains, QR codes, A/B tests, Google Sheets, file uploads, payments, Spanish forms, exp
Quick answers, with a link to the page that covers each topic in full.
Plans and accounts
Is Dapta Forms free?
Yes. Dapta Forms is free, with no plans, no per-response limits and nothing to unlock. The only premium touch is a vanity slug in your public URL, which comes with a Dapta AI subscription and is claimed in the Dapta app, not here.
Do I need a Dapta account?
You do, to build forms: you sign in with the same Dapta account you use for app.dapta.ai, through Continue with Dapta. Your respondents need nothing at all: they open a link and answer. See Sign in with your Dapta account.
Who in my company can see my submissions?
People in the same workspace, and how much depends on their role. A Member works on the forms they built themselves. An Admin or an Owner reaches everyone's forms, submissions and analytics in that workspace. Nobody in your other workspaces sees any of it. See Members & roles.
Building and publishing
Can I edit a form that is already live?
Yes, and it is safe. Every keystroke is saved to a draft, and respondents keep seeing the last published version until you click Publish. The Unpublished changes dot next to the button tells you there is something waiting. The one exception is Connect → Integrations: webhook and HubSpot settings apply to the live form immediately. See Autosave, drafts & publishing.
⚠️ Note: Answers already collected keep the Field key they were stored under. If you rename a key on a live form, older responses stay in their original column in Submissions and in the CSV.
Can I unpublish a form?
There is no Unpublish button. To stop collecting responses, stop sharing the link and remove it from your site, or delete the form (which also deletes its submissions). Deleting is permanent, so export the CSV first if you want to keep the answers.
Can respondents save a form and come back later?
No. There is no resume link and no saved progress. If someone refreshes the tab they keep the same session, so their partial response is updated rather than duplicated, but the answers they had typed are not filled back in. To avoid losing leads on long forms, drop a Partial submit point right after the email question so the lead is captured as soon as they share their address. See Partial submissions.
Does it work on mobile?
Yes. Public forms are built mobile first, with tap targets sized for thumbs, and the admin has a Mobile canvas switch plus a Preview with real phone, tablet and desktop frames. See Preview on desktop, tablet and mobile.
Can I collect file uploads or take payments?
Not today. There is no upload step and no payment step among the question types. The usual workaround is to ask for a link with the Website question, or to send people to your own upload or checkout page from the ending screen's Redirect. See Question types.
Can I run an A/B test?
There is no built-in split test. What people do instead: duplicate the form from the kebab menu on the Forms list, change the one thing you want to test, then share each version with a different utm_campaign and compare the two forms in Analytics. See Analytics.
Sharing
Can I use my own domain?
Not directly. Every form lives at forms.dapta.ai/{account code}/{handle}/{form slug}. To put a form on your own domain, embed it: the Embed button gives you a snippet that renders the form inside your page, at your URL, resizing itself as people move through it. See Embed on your website.
Can I generate a QR code?
Not from inside Dapta Forms. Copy the public link with Copy link and paste it into any QR generator: the link never changes, so the code keeps working after you publish new versions.
Can I write my form in Spanish?
Yes. The question text, options and messages are simply what you type, so write them in Spanish. The parts the product supplies around them (buttons, validation messages, the ending) follow the visitor's browser language automatically. See What respondents see.
Data and integrations
Can I export my responses?
Yes. Submissions has a Download CSV button that exports exactly what the current filter shows, so you can export only the completed responses or only the partials. See Export to CSV.
Can I send responses to Google Sheets?
Not yet: the Google Sheets card on the Connections page is marked Coming soon. Until it ships, export the CSV and import it, or point a webhook at an automation that appends the row for you.
What can I connect right now?
HubSpot, to create or update a contact from every submission and map answers to contact properties. Calendly, so respondents can book a meeting inside the form. And a webhook to any endpoint you control, which is how you reach everything else. See Connect & Integrations.
Can I host Dapta Forms myself?
Yes. Dapta Forms is open source under the MIT license at github.com/Dapta-Tech/dapta-forms, and the repository ships a SELF-HOSTING.md guide. A self-hosted install uses its own local sign-in and its own workspaces instead of your Dapta account. See Self-hosting.
What data do you store about my respondents?
Their answers, the score, the timestamps and any UTM parameters that were on the link. No IP address, no device or browser details, no location. See Security & Privacy.
What's next
Troubleshooting: symptoms, causes and fixes for the problems that come up most.
Security & Privacy: what is stored, who can see it and how to delete it.
What respondents see: the form from the other side.
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