Voice Sequences

Ask Claude to read, build and adjust voice sequences: the outbound calling lists that call contacts on their own retry rules and calling windows.

A voice sequence is an outbound calling list. It calls its contacts on its own retry rules and calling windows. Once Dapta is connected, you can ask Claude to read a sequence, trace what happened to one contact, and make changes with a preview you confirm.

Adding contacts to a sequence, or changing its calling rules, can cause real calls to be placed. Claude flags these actions as reaching outside Dapta and always shows you a preview first.

Read a sequence

Ask Claude what a sequence is doing: its state, its contacts, and the attempts made for each one.

Try saying:

• "List my voice sequences."

• "How is the March outbound sequence doing?"

• "What happened to the contact with this phone number in that sequence?"

You get back: The sequence's state and rules, its contacts, and for a single contact, every call attempt and its result.

Writes data? No, read-only.

Behind the scenes: list_sequences, get_sequence, list_sequence_contacts, get_sequence_contact_attempts.

---

Create a sequence and load contacts

Ask Claude to create a new sequence, add contacts to it, or remove contacts that should not be called.

Try saying:

• "Create a new sequence for my sales agent."

• "Add these 20 contacts to the follow-up sequence."

• "Remove this contact from the sequence."

You get back: A preview of what will be created, added or removed. After you confirm, Claude applies it and reports the result.

Writes data? Yes, via preview then confirm.

Behind the scenes: preview_create_sequence and commit_create_sequence, preview_attach_sequence_contacts and commit_attach_sequence_contacts, preview_remove_sequence_contacts and commit_remove_sequence_contacts.

---

Adjust the calling rules

Ask Claude to change how a sequence retries and when it is allowed to call.

Try saying:

• "Change the retry rules on this sequence to three attempts."

• "Only call between 9 am and 5 pm on weekdays."

You get back: A before and after comparison of the rules. Nothing changes until you confirm.

Writes data? Yes, via preview then confirm.

Behind the scenes: preview_update_sequence_rules, commit_update_sequence_rules.

---

Related

Voice Agents