Voice Agents

Use Dapti to create voice agents conversationally, improve prompts, and tune voice settings without ever leaving the chat.

Dapti can build and refine voice agents for you. Instead of clicking through the Voice Agents builder yourself, you describe what you want in plain language and Dapti handles the configuration. Below are three of the most common things you can ask.

Dapti always proposes changes before applying them. You will see an Apply changes button on any action that modifies an agent, so nothing happens to your live agents without your confirmation.

Create a Voice Agent

Ask Dapti to create a new voice agent and it will collect just enough information to build a complete, ready-to-test agent.

Try this prompt:

I want to create a voice agent for a dental clinic. Name her Lia.

Dapti pulls up your account, asks a few targeted questions (clinic name, what the agent does, what she should collect during calls), then builds the agent and opens a preview so you can see and test her immediately.

A Dapti conversation creating a voice agent named Lia for a dental clinic, with the finished agent preview open on the right showing identity, objective, key information, and call flow steps

The agent that Dapti creates includes:

Identity and objective: who the agent is and what she is trying to accomplish.
Key information: clinic name, location, hours, services, and any other facts the agent should know.
Information to collect: the fields the agent will gather from each caller.
Call flow steps: greeting, identifying the caller's need, collecting details, confirming, and closing.
Output variables: data points that get captured automatically after every call (appointment scheduled, appointment date, patient type, etc.).
A test call button: click Start Web Call in the preview to talk to your new agent right away.

Improve an Existing Prompt

Once an agent is live, you can ask Dapti to improve a specific behavior. Dapti reads the current prompt, identifies the weak section, proposes a stronger version, and asks you to confirm before applying the change.

Try this prompt:

Improve my Lia prompt so it handles pricing objections better.

Dapti analyzing Lia's current prompt, showing the weak pricing section, proposing an improved version with empathy, insurance reassurance, and a redirect script, with an Apply changes button at the bottom

You can ask Dapti to improve any part of an agent:

Objection handling (pricing, availability, hesitation)
Greeting and opening lines
How the agent responds to specific question types
Handoff and escalation behavior
Closing and confirmation language

After Dapti applies the change, place a test call. If the new behavior is not quite right, just tell Dapti what to adjust and it will iterate.

Adjust Voice Settings

Dapti can tune how the agent sounds, not just what it says. Speed, interruption sensitivity, and voice selection are all editable from chat.

Try this prompt:

Make my Lia speak a bit slower and don't interrupt callers.

Dapti showing a before/after table for Lia's voice speed and interruption sensitivity, with an Apply changes button to update the settings

Common voice-tuning requests:

What you ask

What Dapti adjusts

"Speak slower" or "speak faster"

Voice speed

"Don't interrupt callers" or "be more responsive"

Interruption sensitivity

"Use a male voice" or "switch to a Spanish voice"

Voice provider and voice ID

"Sound warmer" or "sound more professional"

Tone guidance in the prompt

Voice speed and interruption sensitivity take effect on the next call. There is no need to restart anything.

Next Steps

Text Agents Call Analytics Tips & Prompting

PreviousCapabilities

NextText Agents

Last updated 13 days ago