> For the complete documentation index, see [llms.txt](https://docs.dapta.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dapta.ai/my-account/how-credits-work-in-dapta/plans-and-pricing.md).

# Plans and Pricing

Pro, Scale-Up, Prime and Enterprise compared: monthly price, credits, users, workspaces and support, plus the 7-day trial and the yearly discount.

Dapta has three self-service plans and an Enterprise tier. Every plan includes unlimited agents and flows; what changes is the monthly credit allowance, the number of users and workspaces, storage and the level of support. Current prices are always on [dapta.ai/pricing](https://dapta.ai/pricing) and in the **Plans** tab of **Billing & Plans**.

## Which Dapta plan should I choose and what does it cost?

**Pro** is US$99 a month with 100,000 credits, 5 users and 5 workspaces. **Scale-Up** is US$499 with 500,000 credits, unlimited users and 25 workspaces. **Prime** is US$1,499 with 1,500,000 credits, 70 workspaces and a dedicated account manager. **Enterprise** is priced by Sales. Pay yearly and you save 16.7%, about two months free.

## Plan comparison

| What you get                 | Pro                            | Scale-Up                                          | Prime                                                                  | Enterprise                                       |
| ---------------------------- | ------------------------------ | ------------------------------------------------- | ---------------------------------------------------------------------- | ------------------------------------------------ |
| Price                        | US$99 / month                  | US$499 / month                                    | US$1,499 / month                                                       | Talk to Sales                                    |
| Credits included every month | 100,000                        | 500,000                                           | 1,500,000                                                              | Consumption-based                                |
| Voice and text agents        | Unlimited                      | Unlimited                                         | Unlimited                                                              | Unlimited                                        |
| Flows (Flow Studio)          | Unlimited                      | Unlimited                                         | Unlimited                                                              | Unlimited                                        |
| Users                        | 5                              | Unlimited                                         | Unlimited                                                              | Unlimited                                        |
| Workspaces                   | 5                              | 25                                                | 70                                                                     | Custom                                           |
| Database storage             | 10 GB                          | 20 GB                                             | 50 GB                                                                  | Custom                                           |
| Onboarding                   | Self-service, one tech session | Fully assisted onboarding                         | Fully assisted onboarding and implementation                           | Fully assisted                                   |
| Support                      | Email and chat                 | Priority chat, 4 one-on-one tech sessions a month | Dedicated account manager, solutions engineer, WhatsApp or Slack group | Premium support with SLAs                        |
| Dapti (AI assistant)         | Charged per answer             | Included                                          | Included                                                               | Included                                         |
| Extras                       |                                |                                                   |                                                                        | Enterprise-grade security, on-premise deployment |

**1,000 credits = US$1.** The credits in your plan renew on your billing date and are spent on calls, messages, phone numbers, Dapti answers and flow runs. The exact cost of each one is on the credits page.

{% content-ref url="/pages/GXYct6Ze1oeIlY1toPVo" %}
[Billing and credits](/my-account/how-credits-work-in-dapta.md)
{% endcontent-ref %}

***

## Monthly or yearly

The **Plans** tab has a **Monthly** / **Yearly** switch. Yearly billing is 16.7% cheaper than paying month by month, the equivalent of two months free, and is charged once a year. Your monthly credit allowance is the same on both.

***

## Free trial

New accounts can start **Pro** with a **7-day free trial**. You add a card when you start, and the trial gives you the plan's 100,000 credits so you can run real calls and messages from day one.

* If you do nothing, the card is charged the Pro price at the end of day 7 and your subscription continues. The 100,000 credits from the trial are your first month's allowance; the payment does not add another 100,000.
* If Dapta is not for you, cancel from **Billing & Plans → Plans → Cancel Plan** before the trial ends and nothing is charged.
* If you already know you want to stay, click **Pay now** on your plan card in the **Billing** tab. It ends the trial immediately and charges the first month.

Scale-Up and Prime do not include a trial. If you have not upgraded yet and want to try a bigger plan, talk to Sales from the **Plans** tab.

{% hint style="warning" %}
The trial charge is automatic. If you do not want to be billed, cancel before day 7 ends. See [Cancel your subscription](/my-account/how-credits-work-in-dapta/cancel-your-subscription.md).
{% endhint %}

***

## Without a paid plan

A free account lets you explore the platform and build agents, but the monthly credit allowance, free web calls and Test Numbers need an active paid plan. On a free account a web call from the browser costs 200 credits per minute, and Dapti is charged per answer.

***

## Estimate what you need

Not sure which plan covers your volume? Two quick ways to find out:

1. Click **Calculate your potential usage** at the top of the **Plans** tab and enter your expected calls and messages.
2. Ask Dapti: *"How many credits would it cost to run 500 calls a month of 2 minutes each?"* Dapti uses the same rates as Billing and tells you which plan covers it.

As a reference, an answered call costs 333 credits per minute, so Pro covers about 300 minutes of conversation a month, Scale-Up about 1,500 and Prime about 4,500, before messages, numbers and Dapti.

***

## Enterprise and custom plans

The **Enterprise** card in the **Plans** tab is for companies that need more than Prime: consumption-based credits, a custom number of workspaces, premium support with service-level agreements, enterprise-grade security and on-premise deployment. Click **Talk to Sales** on the card, or book a demo from [dapta.ai](https://www.dapta.ai/). Enterprise agreements can be invoiced and paid by bank transfer instead of card.

***

## Next steps

{% content-ref url="/pages/V42IDPvYUJwPomkajId7" %}
[Upgrade or Downgrade Your Plan](/my-account/how-credits-work-in-dapta/change-your-plan.md)
{% endcontent-ref %}

{% content-ref url="/pages/TITD4IKsMOoY9aJXDcmE" %}
[Billing, Payments and Invoices](/my-account/how-credits-work-in-dapta/billing-and-invoices.md)
{% endcontent-ref %}


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