📊Cal.com
Customize how the agent connects with calendars
Cal.com is a free appointment scheduling platform that integrates seamlessly with Google Calendar and Google Meet. This guide will help you set up the connection between your agent and Cal.com to enable availability checking and automatic scheduling functions.
Step-by-Step Guide
Step 1: Create or access your cal.com account
Visit Cal.com and create a free account or log in if you already have one.
A paid account is not necessary, as it automatically connects with Google Calendar and Google Meet.
Important: Before continuing, make sure you have added the Google Calendar and Google Meet integrations within your Cal.com account so the functions work correctly.
Step 2: Generate your API key
Once inside your account, go to Settings.
In the Settings sidebar menu, look for the Developers section and click on API Keys.
Click Add API Key to create a new key.
Assign a descriptive name to your API Key and optionally set an expiration date or set it to never expire.
Save the changes to generate your API key.
Copy the generated API Key and paste it in the corresponding field when configuring the Check Availability or Book Appointment functions in your Dapta agent.
Step 3: Get the Event ID
Return to the main Settings page and select Event Types.
Cal.com automatically creates 3 default event types: 15 minutes, 30 minutes, and "secret meeting". These can be edited according to your needs.
When entering the event configuration, observe the URL in your browser. The Event ID is the number that appears in the link.
Copy that Event ID and paste it in the corresponding field when configuring the Check Availability or Book Appointment functions in your Dapta agent.
Step 4: Configure the Function in Your Dapta Agent
Depending on the function you're configuring, follow the corresponding guide:
Check calendar availability - To allow your agent to check available time slots
Book on Calendar - To allow your agent to schedule appointments automatically
In both configurations you will need the API Key and Event ID that you obtained in the previous steps.
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