📄Importing data

Importing data is the first step in launching any voice campaign. This guide covers supported file types, required fields, formatting rules, and how to handle errors during the upload process.

📥 Importing Data

✅ Supported File Types

You can import your data from:

• 📄 CSV (.csv)

• 📊 Excel (.xlsx, .xls)

• 🌐 Google Sheets (export as .csv or .xlsx before uploading)

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🧩 Required Fields

Only one field is required:

• 📞 contact_phone — The phone number your voice agent will call.

Optional fields you can include:

• contact_name

• company_name

• agent_name

These can be mapped to your prompt variables for personalization.

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⚠️ Phone Number Requirements

Dapta validates both the format and whether the number is real.

✅ Valid Format:

• Must be in E.164 international format: → +1XXXXXXXXXX

• U.S. numbers can also work as 1XXXXXXXXXX (without the +)

• Numbers must be real and dialable—fake/test numbers will fail

❌ Invalid Examples:

• [phone] → ❌ contains symbols

• 12345 → ❌ too short

• 0000000000 → ❌ not real

• (blank cells) → ❌ missing

Here’s a properly formatted CSV with the required and optional fields:

• ✅ contact_phone (required)

• ➕ contact_name, company_name, agent_name (optional)

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🔄 What Happens During Import

• ✅ Valid rows are imported into your campaign

• ❌ Invalid rows are skipped

• 📄 An error log is generated for download

• 🔁 You can fix issues and re-upload—or continue with valid rows

Click Back anytime to return to the file step and try again.